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Partner HelpCheck-in & ScanningUsing the scanner app

Using the scanner app

Back to Partner Help
Check-in & Scanning

Using the scanner app

3 min read

TIXSTA Scanner App

Check in attendees quickly and accurately with our scanner app.

Download the App

Available for:

  • iOS (App Store)
  • Android (Google Play)

Search "TIXSTA Scanner" to download.

Getting Started

  1. Download and open the app
  2. Log in with your partner account
  3. Select the event to scan
  4. Point camera at QR codes

Scanning Tickets

  • Hold phone steady
  • Ensure good lighting
  • Wait for confirmation beep
  • Check the status display

Status Indicators

|--------|---------|

Offline Mode

The scanner works offline:

  • Syncs when connection restored
  • Stores validation locally
  • Prevents duplicate entries

Best Practices

  • Charge devices fully before event
  • Have backup devices ready
  • Train staff on scanner use
  • Test before doors open

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