Understanding Platform Fees
TIXSTA charges transparent fees to cover payment processing and platform services.
Fee Structure
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Example Calculation
For a £25 ticket:
- Ticket price: £25.00
- Platform fee (5%): £1.25
- Processing fee: £0.30
- **Your earnings: £23.45**
What Fees Cover
- Secure payment processing
- Fraud protection and chargebacks
- 24/7 customer support
- Event listing and promotion
- Mobile app and digital tickets
- Analytics and reporting
Fee Options
**Pass to Customer** (Default):
- Buyer pays ticket price + fees
- You receive full ticket price minus platform fees
**Absorb Fees**:
- Ticket price includes all fees
- Cleaner pricing for customers
- Your earnings slightly reduced
No Hidden Fees
We don't charge:
- Monthly subscription
- Setup or listing fees
- Withdrawal fees
- Hidden processing charges