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Partner HelpCheck-in & ScanningManaging door staff access

Managing door staff access

Back to Partner Help
Check-in & Scanning

Managing door staff access

2 min read

Door Staff Access

Add team members to help with check-in at your events.

Adding Staff

  1. Go to Event > Team
  2. Click "Add Team Member"
  3. Enter their email
  4. Select permissions
  5. Send invite

Permission Levels

|------|--------|

Staff App Access

Staff members:

  • Receive email invite
  • Download TIXSTA Scanner
  • Log in with their account
  • Only see assigned events

Managing Staff

From your dashboard:

  • View all team members
  • Change permission levels
  • Remove access instantly
  • Add to multiple events

Security

  • Staff cannot see financial data
  • Cannot modify event details
  • Access automatically ends after event
  • Full audit trail of scans

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