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Partner HelpAnalytics & ReportsUnderstanding audience insights

Understanding audience insights

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Analytics & Reports

Understanding audience insights

3 min read

Audience Insights

Learn about your customers to improve future events.

Demographics

View breakdown by:

  • Age groups
  • Location (city/region)
  • Gender (where provided)
  • First-time vs returning

Purchase Behaviour

Understand how customers buy:

  • Average purchase time before event
  • Popular ticket tiers
  • Device type (mobile vs desktop)
  • Peak buying times

Repeat Customers

Track customer loyalty:

  • Return rate percentage
  • Events attended per customer
  • Lifetime value
  • Favourite event types

Traffic Sources

See where customers find you:

  • Direct traffic
  • Social media platforms
  • Search engines
  • Referral partners

Using Insights

Apply data to:

  • Target marketing spend
  • Plan event timing
  • Set appropriate pricing
  • Choose better venues

Privacy

All insights are:

  • Anonymised and aggregated
  • GDPR compliant
  • Never sold to third parties

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